Help Desk Analyst Job at Vergence Group, Indianapolis, IN

QzNCVWRpWWcwUXEydVZ6VEJDdE4vMG1w
  • Vergence Group
  • Indianapolis, IN

Job Description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.

Job Tags

Live in

Similar Jobs

Wire3

Utility Locator Job at Wire3

 ...organization, wed love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: As a Utility Locator 1, you will play a critical role in ensuring the safety and efficiency of construction and excavation projects by accurately... 

Michaels Stores

Replenishment team Job at Michaels Stores

 ...Preferred Type of experience the job requires ~ Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending,... 

JM Services and Consulting, LLC

Remote Medical Coder Job at JM Services and Consulting, LLC

 ...provides revenue cycle management services to healthcare providers across the United States. We specialize in coding, billing, and compliance services for medical practices of all sizes. Our team of experienced professionals is dedicated to helping our clients maximize... 

SSM Health

Interventional Cardiologist - Jefferson City, MO Job at SSM Health

 ...SSM Health, we are committed to delivering exceptional healthcare services. Our Mid-Missouri Region is seeking a full-time Interventional Cardiologist to join our talented team and lead the launch of our new service line. Make a meaningful impact through your work and... 

Maintec Technologies

Tibco Consultant - Delta Airlines Job at Maintec Technologies

 ...submit min 6 years candidate instead of 8 years bcz rate is low . But 6 years has to be genuine . End Client Name - Delta Airlines Remote/Onsite - Hybrid (onsite) Rate - $50 $53 JD ROLE: Tibco Consultant LOCATION:...