Help Desk Analyst Job at Vergence Group, Indianapolis, IN

QzNCVWRpWWcwUXEydVZ6VEJDdE4vMG1w
  • Vergence Group
  • Indianapolis, IN

Job Description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.

Job Tags

Live in

Similar Jobs

Jackson Dean Construction

Senior Construction Superintendent Job at Jackson Dean Construction

Were growing and looking for experienced construction professionals to join our team! We are actively seeking Construction Superintendents, Project Managers, and Project Engineers with experience in big box retail construction and site development, including new gas station... 

Corporate Ladder Search Partners Inc

Director of Human Resources Job at Corporate Ladder Search Partners Inc

 ...Company | Strategic & Hands-On HR Leadership | ~20% Travel A growing, multi-entity organization is seeking a dynamic Director of Human Resources to lead enterprise-wide people strategy and HR operations across all platform companies. This is a highly visible leadership... 

LMI Consulting, LLC

Supply Chain Management Planner/Bulk Fuel Specialist - Clearance Required Job at LMI Consulting, LLC

 ...wargames and incorporate lessons learned into the planning process. The candidate will review days of supply guidance coordination, IMP, petroleum war reserve requirements development and oversight, pre-positioned war reserve stocks development, monitoring, and changes and... 

Doyle Security

Unarmed Security Officer for Corporate Location in Manhattan Job at Doyle Security

 ...earn a steady income in a great work environment? If so, Doyle Security Services is the perfect place for you! Doyle Security Services...  ...NYS Security Guard License ~ Must be available to work weekends ~ Must be able to stand for long periods of time ~ Must... 

iRiS Recruiting Solutions

Construction Superintendent (Charlotte) Job at iRiS Recruiting Solutions

 ...Title: Construction Superintendent Location: Charlotte, NC Compensation : Competitive base + bonus + car package Were hiring for a Superintendent role with a well-established, top-ranked general contractor in the Charlotte area. This is a great opportunity...