Ramp Agent Job at Hyannis Air Service, Inc., East Boston, MA

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  • Hyannis Air Service, Inc.
  • East Boston, MA

Job Description

Responsibilities :
  • The safe boarding of customers and luggage onto aircraft and monitoring movements of planes while on the ground
  • Communicating with pilots, operations and ticket agents in a clear and concise manner
  • Communicating with TSA and the local LEO concerning the security of flights and passengers
  • Loading and off loading of passengers in a safe and courteous way
  • Accurate and clear marshalling of aircraft with good hand signals
  • Knowledge of emergency procedures and handling of hazardous materials
  • Accurate communication via radio to all pilots, operations and fellow employees
  • Knowledge of SIDA areas and ability to challenge unknown persons
  • Knowledge of firearm procedures
  • Maintaining customer relations
  • Safe operation of ground equipment
  • Ability to carry out de-ice procedures
  • Accurate addition of baggage weight
  • Drive the passenger shuttle bus, if applicable to station
  • Additional duties as assigned
Qualifications:
  • Airline work experience preferred
  • Airline reservation system experience preferred
  • Must be at least 18 years old
  • Must hold a high school diploma or equivalent
  • If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver's license valid in that location
  • Must be able to lift up to 70 lbs.
  • Basic computer skills required
  • Excellent communication and excellent customer service skills required
  • Ability to interact effectively with others
  • Ability to work independently and adapt to changing work priorities
  • Ability to communicate effectively, orally and in writing
  • Flexibility of schedule is a must
  • This position will often require working nights, weekends and holidays
  • Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

Job Tags

Work experience placement, Local area, Night shift, Weekend work

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