Retail Sales Associate - West Oaks Job at Gap Inc., Novi, MI

QW5OWGVpUWcxZyt5dFZUUkJpMUo4MFNxM0E9PQ==
  • Gap Inc.
  • Novi, MI

Job Description

Retail Sales Associate - West Oaks

Part time 43705 West Oaks Drive, Novi, MI, US 48377

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

Who You Are

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Job Tags

Part time

Similar Jobs

Hispanic Alliance for Career Enhancement

Answer Team Consultant — Fast, First-Call Client Support Job at Hispanic Alliance for Career Enhancement

The Hispanic Alliance for Career Enhancement is hiring an Answer Team Consultant in New Jersey. This role involves responding to client...  ..., and technical support while delivering excellent customer service. Candidates must have at least 6 months of customer service experience... 

Wyndy LLC

Near family seeking a responsible and flexible babysitter. Job at Wyndy LLC

Prepare dinner for the kids; read a story to our youngest kid (2) and put him to bed around 7pm. Then put our middle child to bed around 8pm. Our teenage daughter will go to bed on her own. Thanks! Qualifications A love of working with children Excellent...

CompHealth

Physician (MD/DO) - Physical Medicine in Texas Job at CompHealth

 ...plus holidays CME allowance with additional educational days Relocation assistance and sign-on bonus offered J-1/H-1B visa sponsorship considered Our services are free for you We help negotiate your salary and contract We coordinate interviews and help... 

Panga Capital

Social Media Manager Job at Panga Capital

 ...Looking for a creative and aesthetic-driven Social Media Manager (part-time) to elevate our brand presence on Instagram, TikTok, and Reddit....  ...Qualifications:Proven experience managing Instagram, TikTok, and Reddit accountsStrong sense of visual aesthetics and attention to detail in... 

Geisinger

RN - Registered Nurse - Infusion Job at Geisinger

 ...built an innovative culture that allows nurses to grow their skillsets and develop their...  ...patient discharges from the hospital to home infusion settings and support ongoing patient care...  ...\n \n \n At least three (3) years of RN work experience is required. \n \n...