Job Description

Role Description

This is a remote position.

We are seeking an experienced Scrum Master with a strong background in Warehouse Management Systems (WMS) to lead Agile delivery for enterprise supply chain initiatives. The ideal candidate will have hands-on experience facilitating Agile ceremonies, coordinating cross-functional teams, removing delivery impediments, and driving successful implementation of WMS solutions such as:

• Manhattan Active WM
• Manhattan WMOS
• Körber (HighJump)
• Blue Yonder WMS
• Oracle WMS

The candidate should possess a solid understanding of warehouse operations and be able to effectively collaborate with business stakeholders, product owners, architects, developers, QA teams, and implementation partners to ensure timely and high-quality project delivery.

Key Responsibilities

• Facilitate all Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.
• Coach Agile teams on Scrum principles, Agile best practices, and continuous improvement.
• Partner with Product Owners to maintain and prioritize the product backlog.
• Track sprint progress, velocity, capacity planning, and release milestones.
• Identify and remove impediments that impact team productivity and project delivery.
• Coordinate across business, development, QA, integration, infrastructure, and vendor teams.
• Manage dependencies between multiple Agile teams and external stakeholders.
• Monitor project risks and proactively drive mitigation plans.
• Provide regular project status updates, sprint metrics, and executive-level reporting.
• Ensure adherence to Agile governance, quality standards, and delivery timelines.
• Support UAT, Go-Live, Hypercare, and production stabilization activities.
• Foster a collaborative, transparent, and high-performing Agile team culture.

Qualifications

• 7+ years of IT experience with at least 3 years as a Scrum Master.
• Proven experience delivering Warehouse Management System (WMS) implementation or enhancement projects.
• Strong understanding of warehouse operations, including:
• Inbound Receiving
• Putaway
• Inventory Management
• Replenishment
• Wave Planning
• Picking
• Packing
• Shipping
• Returns
• Experience supporting Agile software delivery in retail, distribution, manufacturing, or logistics environments.
• Hands-on experience with Agile project management tools such as Jira, Azure DevOps, or Rally.
• Strong facilitation, communication, conflict resolution, and stakeholder management skills.
• Experience coordinating distributed and cross-functional teams.

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