Job Description

Opportunity The Senior Agile Coach II is responsible for the strategic maturation and operational excellence of the Agile Release Train (ART) supporting our global container platforms. Guided by our purpose – a lways with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity to act as a high-level organizational architect, moving beyond team-level ceremonies to redesign how value flows through a complex, multi-national technology footprint. You will be at the forefront of "Agile for Infrastructure," helping a deeply technical engineering organization bridge the gap between cutting-edge platform code and elite-level delivery execution. Success in this role requires a systemic thinking mindset and the ability to influence leadership through data-driven insights. The Senior Agile Coach II is responsible for the health of the entire ART and the continuous growth of our Lean-Agile practitioners. You’ll collaborate closely with Product Managers, Release Train Engineers (RTEs), and Platform Engineers in an environment where every contribution is respected, and every perspective is heard. Key Responsibilities Lead the strategic expansion of SAFe and Lean-Agile practices across diverse product and platform engineering teams to reduce lead time and improve predictability. Create clear role expectations and decision-authority boundaries (RACI) to ensure seamless coordination between Product Management and Engineering. Oversee the integrity and refinement of ART-level ceremonies, including PI Planning, System Demos, and Inspect & Adapt sessions. Manage the organizational change process required to align technical workflows with modern governance and execution frameworks. Develop advanced training curricula and "coach-the-coach" mentorship programs for Scrum Masters and Product Owners; coordinate with leadership to surface priority changes early, ensuring they are addressed proactively within the planning cycle. Required Qualifications 7+ years of experience in high-level agile coaching or organizational transformation. 2+ years of experience leading people or projects. SAFe Practice Consultant (SPC) certification: You will use this expertise to lead PI Planning and architect the strategic maturation of the Agile Release Train. Experience with target process or Azure Boards: You will leverage these platforms to build automated dashboards and provide real-time visibility into work status and delivery metrics. Stakeholder Influence: A proven ability to navigate and influence Director and VP-level stakeholders on organizational design and governance. Preferred Qualifications Experience with Agile for Infrastructure Frameworks: You will apply Lean-Agile principles specifically within a DevOps, Server-based platforms and Containerization (Kubernetes/OpenShift) context. Cloud-Native, Containerization or OpenShift experience: Understanding the technical nuances of CI/CD and platform engineering to better coach the teams performing the work. Change Management Expertise: Experience using ServiceNow tools, ITSM strategy, ITIL framework, or Prosci methodology to sustain cultural shifts in a large corporate environment. Metrics Mastery: Deep knowledge of Flow Metrics (Velocity, Throughput, Cycle Time) and how to use them to drive executive-level trade-off decisions. Location Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office. Salary The expected salary range for this position is $105,400 - $140,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms. Benefits Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! Equal Opportunity Employer MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. Drug-Free Workplace MetLife maintains a drug-free workplace. #J-18808-Ljbffr

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