Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast‑paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities Provide exceptional patient service in the name of the client Contact patients via telephone to collect payment on medical bills Communicates accurate information to patients in a clear, concise and professional manner Review patient accounts and documents patients' interaction and feedback Negotiates appropriate and reasonable payments with customers Sets up patient payments via check, electronic transfer or credit card Responsible for understanding and complying with all policies and procedures Meets or exceeds established goals Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction All other duties as assigned by management Required Skills/Knowledge Customer/Client Focus Communication Proficiency Confidentiality/Integrity Teamwork Orientation Basic computer skills necessary Education/Experience Customer service experience preferred Prior medical billing or healthcare revenue cycle experience strongly preferred High school diploma or General Education Development (GED) Certificate required One to two years of college preferred Benefits Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k). Salary Description Pay Scale - $16.00 to $23.00 #J-18808-Ljbffr
...Room Attendant To clean rooms and halls in hotel by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned. Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with...
Job Summary Qualifications: Valid Alabama Professional Educator Certificate with proper endorsement(s) for subject area(s)Job Goal: To help students learn subject matter and skills that will contribute to their development as mature, able, responsible members of society...
...a difference. Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive... ..., visit Responsibilities What You'll Do Provide wound care services in an outpatient, on-site clinic. Work Monday-...
...Competitive salary Dental insurance Employee discounts Flexible... ...agency ranked in the top 5% nationwide for two consecutive years. We... ...~ Performance-based remote work flexibility ~ Clear path to... ...conversations across auto, home, umbrella, and commercial lines...
A leading home improvement retailer is seeking an Asset Protection Specialist in Fontana, California. In this role, you will be responsible for preventing financial loss due to theft and fraud while supporting compliance with safety programs. Your duties will include monitoring...