We are currently looking for a Senior ServiceNow Consultant for an exciting international project starting in April. Key responsibilities Assess the current state of CMDB (data quality, CI classes, relationships, data sources) Redesign and align CI models according to CSDM standards Perform CMDB cleanup and remediation (duplicates, orphan CIs, data enrichment) Configure and execute Service Mapping (Discovery validation, pattern configuration) Improve overall CMDB data quality, structure, and governance Requirements Strong hands-on experience with ServiceNow CMDB and CSDM Proven experience in CMDB cleanup / remediation projects Experience with Service Mapping (incl. patterns) and Discovery Good understanding of CI data models, relationships, and governance Experience in enterprise environments Fluent English (spoken and written) Nice to have ITOM background Integration experience (REST/SOAP, cloud environments) Experience with CMDB data quality frameworks Location: Poland (remote / hybrid depending on project) #J-18808-Ljbffr
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