Clackamas County is seeking a Tourism Program Assistant to support programs, partnerships, and promotional activities that enhance tourism across the county. In this role, you will be supporting initiatives that showcase the region's natural beauty, local businesses, and cultural experiences.
About the Role
This position supports the coordination and delivery of the Office of Tourism's destination development, partner engagement, and marketing programs. Working across the team, the Tourism Program Assistant helps ensure initiatives are well-organized, data-informed, and effectively communicated to tourism partners.
In this role, the Tourism Program Assistant will contribute to a wide range of effortsfrom supporting tourism investment programs and coordinating Tourism Development Council activities to assisting with partner communications, industry outreach, and marketing initiatives. This person will play a key role in gathering and synthesizing data, preparing reports and materials, and helping maintain programs that highlight the region's assets and strengthen connections with local partners.
The Tourism Program Assistant also helps keep the department running smoothly by coordinating program logistics for the Destination Development and Community Relations team, managing communications such as the industry newsletter, and supporting event sponsorships, and marketing programs. This position works closely with multiple team members and offers the opportunity to contribute to meaningful, community-focused work that supports a thriving tourism economy in Clackamas County. This position will report directly to the Tourism Manager and work closely with tourism staff to ensure programs, communications, and outreach initiatives are coordinated effectively.
What You Bring
The ideal candidate has strong organizational and communication skills, pays attention to detail, and has a passion for tourism, community relations and/or marketing. The candidate should possess strong writing and proofreading skills, be able to handle several tasks at once, and build good working relationships with partners and colleagues.
The ideal candidate should feel comfortable using standard office software, communication platforms, and databases. This person will also help with board meeting logistics, research, and basic data reporting.
Required Minimum Qualifications/ Transferrable Skills:
At least one (1) year of experience providing programmatic, marketing, destination development, communications, or tourism-related administrative support
Working experience exercising independent judgment
Knowledge of partner engagement, research, and destination management
Ability to communicate orally and in writing, including conveying technical and procedural information, to a variety of audiences
Ability to maintain composure in stressful situations
Ability to work with public, contractors, vendors, and other personnel in a courteous, professional manner
Preferred Special Qualifications/ Transferrable Skills:
Associate's degree or higher in tourism, sociology, communications or related field
Experience working in tourism, destination marketing, hospitality, or economic development
Experience supporting destination development or community engagement programs
Experience with project coordination and has strong organizational skills
Experience with research and reporting
Experience coordinating events, trainings, promotions, or tourism-related programs
Familiarity with Clackamas County tourism destinations and attractions
Experience working with community partners, businesses, or public sector organizations
Pre-Employment Requirements:
Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.
*For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
Typical Tasks
Duties may include, but are not limited to, the following:
The Tourism Program Assistant supports the Director and Tourism Manager by assisting with the compilation, interpretation, and synthesis of tourism data and research materials. This includes conducting assigned research, preparing reports, and supporting materials for the Tourism Commission and partner organizations.
The role provides program support to the Destination Development Coordinator in administering tourism investment programs. This includes responding to applicant questions, assisting with follow-up communication, and helping collect and organize reporting materials.
This position also contributes to the department's industry engagement efforts by supporting outreach activities and helping cultivate productive working relationships with tourism partners. The Tourism Program Assistant maintains communication with partners and provides updates to the tourism team on partner engagement and collaboration opportunities.
A key responsibility of the role is developing and publishing the industry newsletter for tourism partners on a regular schedule. This work includes sourcing and compiling relevant information, writing and editing content, managing the newsletter mailing list, and sharing performance insights and reporting with the Tourism Manager.
Under the guidance of the Destination Development Coordinator, the Tourism Program Assistant maintains and updates information for the Heritage Trail program. This includes identifying and implementing necessary updates, maintaining consumer-facing program assets, such as the website, and providing program reporting and insights.
The position also assists the Destination Development Coordinator with the execution of sponsorships and events by supporting partner communications, tracking commitments, and ensuring appropriate follow-up with participating organizations.
The Tourism Program Assistant monitors incoming departmental emails, responds to inquiries when appropriate, and routes messages to other team members as needed to ensure timely responses.
In collaboration with the Tourism Marketing Coordinator, the position supports the implementation of the tourism marketing cooperative advertising program. Responsibilities include assisting with maintaining the program web page, coordinating partner sign-ups, collecting marketing materials and payments, and supporting program fulfillment.
The role also assists the Tourism Marketing Coordinator with the fulfillment of tourism marketing collateral. Duties include managing inventory, coordinating printing, preparing vendor supply lists, and supporting reporting on collateral distribution.
The position works closely with the Tourism Management Analyst to provide staff support to the Tourism Development Council. Responsibilities include attending meetings, reviewing minutes for accuracy, and assisting with coordinating meeting logistics, including schedules, technology setup, agendas, and materials. The Tourism Program Assistant also records meeting minutes, posts materials and minutes, and assists with preparing presentations.
Work Schedule
This position is included in the county's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is eligible for hybrid on-site/telework, subject to the and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager at the time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
Explore Clackamas County
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
About the Department
The Clackamas County Office of Tourism, representing Clackamas County as the tourism destination Oregon's Mt. Hood Territory, is dedicated to developing and promoting tourism opportunities in Clackamas County. A nine-member industry-represented Tourism Development Council, appointed by the Board of County Commissioners, guides the work. Our mission is to enhance the quality of life for residents by optimizing the economic impacts of the tourism industry. The Clackamas County Office of Tourism focuses on enhancing visitor experiences, supporting local economies and protecting the region's natural beauty and cultural heritage. Funding for the Clackamas County Office of Tourism initiatives comes from the County's transient lodging tax, remitted by lodging operators.
Application Process
Clackamas County only accepts online applications.
Help With Your Application:
If you have any questions or issues, you may contact the Department of Human Resources at 503-655-8459 or mailto: jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday, 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
How to Claim Veteran's Preference
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close
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