Job Description

Work Study, Student Support (Adjunct Services)

Department: Adjunct Services

Location: Metropolitan Campus

Reports To: Manager, Adjunct Services

Recruitment Type: Internal

Employment Type: Student

Union Position: Non-Union

Work Schedule: Days to be determined by hiring manager and student

Job Description:

Learning Objectives:

Administrative and Office Skills

• Develop proficiency in office software and systems by using our database, calendaring software, and communication platforms to manage information and schedules.
• Improve organizational skills by maintaining physical and digital files, handling incoming and outgoing correspondence, and preparing materials for meetings and workshops.
• Enhance attention to detail by accurately entering data, proofreading documents, and ensuring compliance with university policies in our administrative processes.

Communication Skills

• Strengthen professional communication skills by drafting emails, answering phone calls, and interacting with staff, faculty, and other departments.
• Learn to communicate effectively in a professional setting by asking clarifying questions, providing clear updates on tasks, and participating in team meetings.

Problem-Solving and Adaptability

• Gain experience in problem-solving by independently troubleshooting common administrative issues and seeking assistance when needed.
• Develop adaptability and initiative by taking on new tasks, adjusting to changing priorities, and learning new procedures in a fast-paced office environment.

Professionalism and Teamwork

• Cultivate professionalism by managing confidential information with discretion and demonstrating a strong work ethic, punctuality, and reliability.
• Understand the dynamics of a professional workplace by collaborating with team members, contributing to a positive office culture, and supporting team goals.
• Learn about the structure of higher education by gaining insight into how Adjunct Services supports faculty and contributes to the broader academic mission of the university.

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (2)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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